Privacy Policy

Effective September 28, 2026

Who we are

This Privacy Policy explains how Matt's Platinum Painting & More LLC ("we," "us," or "our") collects, uses, and protects information when you visit mattsplatinumpainting.com, request an estimate, or communicate with us by phone, email, or text message.

Information we collect

We collect information you give us directly, such as:

• Your name, phone number, email address, and property address
• Details about your project that you share in a form, call, email, or text
• Your preferences about how we contact you, including consent to receive text messages

We also collect limited technical information automatically when you use the website, such as your browser type, pages visited, and general location, through cookies and similar tools used by our website and form providers.

How we use your information

We use your information to:

• Respond to estimate requests and questions
• Schedule, perform, and follow up on work
• Send appointment reminders, estimates, invoices, and service updates
• Send marketing texts, such as special offers, discounts, and seasonal painting reminders, only if you checked the separate marketing consent box
• Improve our website and services
• Meet legal and accounting obligations

Text messaging (SMS)

Our website form has two separate, optional checkboxes. If you check the first, we will send non-marketing texts about your free estimate request and appointment scheduling. If you check the second, we will also send marketing texts, including special offers, discounts, and seasonal painting reminders. You can agree to either, both, or neither. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

See our Terms & Conditions for full messaging terms.

How we share information

We do not sell your personal information. We share it only as needed to run our business, for example with service providers that host our website, forms, scheduling, and messaging tools, or process payments. These providers may use your information only to provide services to us. We may also disclose information if required by law or to protect our rights, property, or safety.

Cookies

Our website and embedded tools may use cookies to keep forms working and to understand how the site is used. You can control cookies through your browser settings. Blocking some cookies may affect how the site works.

Data security and retention

We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep information only as long as needed for the purposes described here or as required by law.

Your choices

You can ask us to access, correct, or delete your personal information, or to stop sending you marketing messages, by contacting us using the details below. To stop text messages, reply STOP.

Children's privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact us

Matt's Platinum Painting & More LLC
341 Ancona Ave, DeBary, FL 32713
Phone: 689-277-4921
Email: [email protected]